Frequently Asked Questions
Everything you need to know about upgrading your living space with X-All.
What is the typical delivery time for furniture and decor?
Most home decor items ship within 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days depending on your location and selected delivery service.
Do you offer international shipping for home goods?
Currently, X-All ships to the continental United States and Canada. We are working on expanding our logistics to support international shipping in the near future.
What is your return policy for home products?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made furniture and final sale items are non-returnable.
Are the materials used in your furniture sustainable?
At X-All, we prioritize quality and ethics. Many of our collections feature FSC-certified wood, recycled textiles, and non-toxic finishes to ensure a safe and eco-friendly home environment.
Is assembly required for your furniture items?
Assembly requirements vary by product. Smaller items often arrive fully assembled, while larger pieces include detailed instructions and necessary hardware. We also offer professional assembly services at checkout for select zip codes.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.