Returns & Exchanges
At X-All, we want you to love your home. If your purchase isn't the perfect fit for your space, you can return or exchange eligible items within 30 days of delivery for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the home goods you wish to return.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Label and Ship
Print your prepaid shipping label, attach it securely to the outside of the box, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned furniture or decor, we will issue a refund to your original payment method within 5-7 business days.